Support
We read every message and usually reply within two working days.
Contact us
Email hello@turalearn.com with the email address you sign in with, and, if something went wrong, what you were doing and which device you were on.
Common questions
My books don’t appear on my phone
Your library belongs to your account. Sign in on the phone with the same account you used on the web: the same Google or Apple account, or the same email.
How do I change or cancel my plan?
In the app, open Settings → Plan → Cancel subscription, or go to turalearn.com/billing. Cancelling stops the next renewal; your plan stays active until the end of the period you have paid for. See Refunds and cancellation for refunds.
How do I delete my account?
In the app, open Settings → Account → Delete account, or go to turalearn.com/delete-account. This removes your library, study history and profile from our servers, deletes your sign-in, and stops Tura Pro renewing. See our Privacy Policy for what is kept.